Refund Policy

Last Updated: July 15, 2025

At Next Web Templates, we strive to ensure you are satisfied with your purchase of our digital SaaS templates. This Refund Policy outlines the conditions under which refunds may be requested for purchases made on our website https://nextwebtemplates.com

1. Eligibility for Refunds

Due to the digital nature of our products, all sales are final unless the purchased template is defective or does not match the description provided at the time of purchase. Refunds may be considered under the following circumstances:

• Non-Delivery: The template download link is not accessible or does not work within 24 hours of purchase.
• Defective Product: The template contains significant errors or bugs that prevent its intended use, and we are unable to provide a fix within a reasonable timeframe.
• Incorrect Description: The template does not match the features or functionality described on our website at the time of purchase.

We will review your request within 3 business days and notify you of the outcome. If approved, the refund will be processed to your original payment method within 14 business days.

2. Non-Refundable Circumstances

Refunds will not be issued for:

• Change of mind or dissatisfaction with the template’s design or functionality (unless it meets the criteria above).
• Failure to meet the technical requirements for using the template (e.g., incompatible software or hosting).
• If your web host/server doesn’t meet the requirements or unable to run the template.
• Issues arising from third-party services or plugins used in conjunction with our templates.
• Any unauthorized use or distribution of the template.

3. Free Templates

No refunds or exchanges are available for free templates or promotional items, as they are provided at no cost.

4. GPL-Licensed Templates

Important Notice: Some templates on our platform are third-party templates originally released under the GNU General Public License (GPL) and are freely available from their original open-source repositories.

When you download or access to GPL-licensed templates through our platform, you may paying for(it depends on the context):

• Our curation and quality assurance services
• Reliable hosting and consistent availability
• Technical support and documentation
• Regular updates and maintenance
• Organized, easy-to-browse template library

Refund Policy for GPL Templates: Due to the nature of GPL-licensed templates being freely available from their original sources, refunds for these templates are generally not provided. However, we will consider refund requests if:

• The template was not clearly marked as GPL-licensed at the time of purchase
• We failed to provide the value-added services (hosting, support, etc.) as promised
• There was a technical issue preventing access to the template through our platform

All GPL-licensed templates are clearly identified on our website. By purchasing these templates, you acknowledge that they are available at no cost from their original sources and that you are paying for our services, support or docs, not the templates themselves.

5. Refund Request Process

To request a refund, please contact us within 14 days of your purchase with the following information:

• Your name and email address used for the purchase.
• Order number, variant or transaction ID.
• A detailed explanation of the issue with the template.
• Email your request to: support@nextwebtemplates.com or contact at Support

6. Contact Us

If you have questions about this Refund Policy or need assistance with a purchase, please contact us at:

• Email: support@nextwebtemplates.com
• Support: Our Support Team

Thank you for choosing Next Web Templates. We appreciate your trust and are here to support your project needs.